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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael McGeagh

November 22, 2023

5  out of  5 rating by Michael McGeagh
"I have been with State Farm for 25+ years. The continue service and support I have received has always been exceptional. Recently I had to make a few adjustments to a few of my Policies. Ashley Lawson provided the support and service I expect from State Farm."
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Holly Hood

November 22, 2023

5  out of  5 rating by Holly Hood
"I've been with State Farm for alot of years, as in 20 plus years, and Steve Gannon's office is a pleasure to deal with. Great insurance provider."
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doris cripps

October 5, 2023

5  out of  5 rating by doris cripps
"We have been with State Farm since 1984. I wanted SEVERAL changes made to our policies. Stephanie Damesworth Johnson helped me. She was professional, courteous and addressed all of my questions and needs. She was a pleasure to work with!"
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Michael Ferrell

October 2, 2023

5  out of  5 rating by Michael Ferrell
"I would give six stars if I could! I use them for home, auto, life and business insurance because the prices are good, but also because they are knowledgeable and have outstanding customer service. Charma (from the Lebanon office) in particular is always there for me when I need her and has become one of my ABSOLUTE FAVORITE people to do business with. They are excellent all around!"
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Cissy Rich

September 22, 2023

5  out of  5 rating by Cissy Rich
"Ashley is the best. She always looks to get me the most affordable coverage that I actually want and if I have a question I just send her an email."
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Emanuel Carvalho

September 7, 2023

5  out of  5 rating by Emanuel Carvalho
"Not enough words to describe, awesome job and quick answers."
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Eric Ross

August 18, 2023

5  out of  5 rating by Eric Ross
"Excellent Service, Caring, friendly, helpful"
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Robin Taylor

July 10, 2023

5  out of  5 rating by Robin Taylor
"I had an awesome experience after a rather bad day. Lisa knows how to make you smile. Everything was explained to me in a way that I understood it that's what counts"
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Tyson Kelley

July 7, 2023

5  out of  5 rating by Tyson Kelley
"Angela was super helpful with updating my policy so quickly!"
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Joe Moreau

June 21, 2023

5  out of  5 rating by Joe Moreau
"I have dealt with Lisa Reeder. I had a very positive and professional experience!"
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Megan B

May 15, 2023

5  out of  5 rating by Megan B
"We had the pleasure of working with Charma at the new Lebanon office and had an AMAZING experience!! I switched from Allstate, my fiance switched from The General and the both of us saved a boatload of money. Charma was able to get us better coverage than we had before and literally cut my fiance's bill in HALF. I saved well over $30 a month by switching to State Farm and really enjoy working with this lovely group of people. THANK YOU SO MUCH CHARMA!!!"
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Tracie Lannom

March 30, 2023

5  out of  5 rating by Tracie Lannom
"Awesome Company home town guy, very trust worthy!"
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Brandy Conley

March 30, 2023

5  out of  5 rating by Brandy Conley
"Very professional and caring!!"
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M StreetsTN

March 30, 2023

5  out of  5 rating by M StreetsTN
"He is a rockstar!"
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Lisia Tucker

March 30, 2023

5  out of  5 rating by Lisia Tucker
"Jeff goes the extra mile every time!! Must get a quote from him. He will work har for you."
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karen chambers

March 29, 2023

5  out of  5 rating by karen chambers
"Jeff and his team are the best! Friendly, knowledgeable, caring and professional. Always a smile on their faces and warm greeting when you walk in. I have had insurance in 4 sates and multiple agents...Jeff and his team are the beast - Beast customer service!"
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Jennifer Ruppert

March 29, 2023

5  out of  5 rating by Jennifer Ruppert
"Charma Cripps is seriously the best! We have been with Jeff's agency since we moved here in 2016 and Charma is like family now - you can't go wrong if you work with this agency!"
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Corrie Bass

March 24, 2023

5  out of  5 rating by Corrie Bass
"This office is great with answering all of my questions. Ashley is very helpful and always goes above and beyond! Couldn’t not recommend anyone better!"
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Austen Y.

March 23, 2023

5  out of  5 rating by Austen Y.
"Ginger is so helpful and great to work with. Switched over from USAA and she made it an easy process. Highly recommend and great rates!"
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Britney Ziemann

March 21, 2023

5  out of  5 rating by Britney Ziemann
"We have been with Jeff Gannon State Farm for a couple year and they have been awesome. Charma is my go to person there. Anytime I have a questions she is always so happy to help in any way. She is super nice and great to work with. If you need a great insurance company with great people this is the place to go."
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Courtnae Ramser

March 21, 2023

5  out of  5 rating by Courtnae Ramser
"I had a few questions about my insurance options and Ms. Lisa Reeder was extremely responsive. She answered my questions in a way I could understand and she helped me weigh my options. Thank you Lisa!"
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Liz Feliciano

March 20, 2023

5  out of  5 rating by Liz Feliciano
"Love doing business with this office and the amazing team. They being doing my home and auto insurance for years. Myself and my family ALWAYS get the A++ Customer service. No better place for great price and great service."
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Amber Fraley

March 19, 2023

5  out of  5 rating by Amber Fraley
"Lisa Reeder is so friendly and helpful! I wouldn’t hesitate sending anyone her way!"
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julia milad

March 18, 2023

5  out of  5 rating by julia milad
"I highly recommend getting your insurance here! They are the best, best coverage, best prices and very friendly and communicative!"
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Kayla Alexander

March 17, 2023

5  out of  5 rating by Kayla Alexander
"Ashley Lawson is always such a pleasure to speak to when we call in! She makes things so easy and she’s always just so warm and welcome on the phone"