State Farm® Insurance Agent Jeff Gannon
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What our customers say about us...
monica hardaway
February 27, 2026
"Alisha Kinsey is so AWESOME!!!! She was so great at answering my questions and explained everything clearly. She was professional and made sure that I had all the information I needed before ending the call. Alisha is top notch !!!!"
Brian Tomlinson
February 27, 2026
"I highly recommend asking to speak with Alisha Hardaway-Kinsey at Jeff Gannon's office if you decide to go with State Farm. She went above and beyond helping me with a vehicle claim recently. I do not recommend State Farm as an insurance provider. The vehicle ended up being a total loss and State Farm's non-negotiable offer was $3,000 short of a comparable replacement. State Farm has also denied a roof claim related to storm damage. I have spoke with several other families and they have had the same experience with State Farm not paying claims. This one star rating is not for the Jeff Gannon office/team members. They have no control over the claims portion."
Michael Foley
February 25, 2026
"A heartfelt thanks to Crystal Haigh for her professionalism, helpfulness and kindness in solving my problem concerning my insurance card."
David Howard
February 25, 2026
"I worked with Charma on insurance for my 92 yo mother. We were seeking homeowners, auto, and personal liability insurance. Charma was excellent. She provided detailed explanations of coverage for each type of insurance as well as options available. She was patient and had a positive and pleasant attitude. We were so impressed that not only did my mother switch her coverage to State Farm, I handed the phone to my brother who - with Charma's help - found better alternatives for his auto and renters insurance and so he switched to State Farm as well. We were very pleased!!"
Rick Gagnard
February 25, 2026
"I had a question on my home insurance renewal and Crystal Haigh was super in answering all my questions and took time to make a house reconstruction cost estimate, best service I ever received. I highly recommend Jeff Gannon State Farm insurance agency."
Jeff Cukier
February 21, 2026
"Will Earls at Jeff Gannon is the best, from my home down to my motorcycle he has me covered. Respond quickly to phone calls and emails and Jeff Gannon's staff is right there when Will is not available. I might be paying a little more for insurance, but their service is worth it."
Angie
February 20, 2026
"Charma is so wonderful and so is the entire staff! I have multiple policies with State Farm now and I am so happy with them!"
Donald Gann
February 16, 2026
"These guys are the BEST... Always looking out for me and my family. Charma is a pleasure to work with and is normally my go to person, but I have also worked with Allison and she is always very helpful and knowledgeable also. I have known Jeff and his family for years... GREAT people."
"Thanks Donald. I’m thankful for the opportunity to work with your family. I will make sure the team gets to see your message. Jeff Gannon"
DeeDee Bittner
February 14, 2026
"I’ve been a customer for years! This office is fantastic. Crystal didn’t just answer my policy question but proactively gathered and shared additional info for an upcoming car repair! Jeff and team are responsive, attentive and very professional. Highly recommend!"
Tevin Fitzgerald
February 12, 2026
"Ethan Steele is amazing. He was so helpful with curating the perfect insurance plan for me!"
Bryce Williams
February 6, 2026
"Charma Cripps was great in helping setup my policy. As a first time policy holder, she made the process simple and made sure I understood all parts of the process!"
Barbara Huffaker
February 4, 2026
"Best down to earth caring people that I have ever been associated with. I highly recommend Jeff Gannon and his State Farm staff. Charma goes the extra mile every time with efficiency and love!"
Ranae Nash
February 3, 2026
"Alisha Hardaway-Kinsey has been a pleasure working with. Quick and helpful! Thanks Clinda R Nash"
"Glad to hear Alisha has been helpful. Thanks for your trust in our agency. Jeff Gannon"
Debbie Hendricks
January 30, 2026
"Charma Cripps has been my agent. She is personaable, knowledgeable, and is very quick to answer questions with Insurance Information that I might need to know. She is GREAT!!"
Donna Thomas
January 30, 2026
"Alisha was very helpful and knowledgeable. Love State Farm!!!"
Jake McKinney
January 27, 2026
"Alisha was very helpful. Got me set up and was a very easy process. These guys are always fair and super easy to work with"
Crystal Rush
January 22, 2026
"Ethan Steele is the best. Highly recommend their office!"
Hannah Parsons
January 20, 2026
"Ethan with State Farm was incredibly kind, professional, and knowledgeable. He took the time to listen, answered all my questions with patience, and made the experience very comfortable. His professionalism and positive attitude truly stood out. Highly recommend working with Ethan!"
Joey Dickens
January 20, 2026
"My experience with State Farm has always been excellent. They have a very streamlined claim service to go along with personalized customer support. Ethan Steele in the Lebanon TN branch has always been very professional and his industry knowledge is top notch. Highly recommend!"
Alix Stricklin
January 14, 2026
"I've been a State Farm customer for years. I needed a new agent in my area. Wendy Jewell was a great help getting me set up with Jeff Gannon, plus setting up a new RV policy for me, and sending me information for an umbrella policy. Very cheerful and polite!"
Stevie Rauls
January 12, 2026
"Wendy Jewell has been a pleasure to work with."
grady morris
January 8, 2026
"Today was a really amazing day for my wife Angela and I (Grady Morris). Will Earls made our year new year a great one. He helped us with our new policy, and was an absolute joy to have worked with. As long as Will is with State Farm, we will be. Thanks Will!!"
Marcie Ellison
December 30, 2025
"Will Earls really stepped up and came to bat for a customer today. Great communication and really friendly. Highly recommend if you're in middle TN!"
John Keller
December 23, 2025
"Will Earls has been an enormous help and a joy to work with! He has helped me so very much and I am so thankful for him at Jeff Gannon’s State Farm"
Lori Hurst
December 22, 2025
"Always the best insurance company to work with. Charma Cripps goes above and beyond to help!"