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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexander Ricketts

March 20, 2026

5  out of  5
rating by Alexander Ricketts
"Great service"
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Greg Nelson

March 20, 2026

5  out of  5
rating by Greg Nelson
"Dalton was friendly and professional. Highly recommended."
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Thiago Lins de Oliveira

March 19, 2026

5  out of  5
rating by Thiago Lins de Oliveira
"State Farm has been great to us. Ashley Lawson is amazing and has always helped us to choose the right policy for our auto and home insurance. definitely recommend her to anyone looking for an affordable and great policy."
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Andrea Fuller

March 13, 2026

5  out of  5
rating by Andrea Fuller
"Will Earls at Jeff Gannon State Farm is wonderful to work with. Very Very Helpful!"
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Brad Wolf

March 11, 2026

5  out of  5
rating by Brad Wolf
"Wendy has done a great job of taking care of me. I couldn't ask for more."
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Larry Wilbanks

March 9, 2026

5  out of  5
rating by Larry Wilbanks
"I needed some things explained and Ms. Alisha Hardaway-Kinsey was outstanding in the service she provided. Definitely above and beyond the call of duty. Thank you Alisha!"
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Marc Aquila

March 6, 2026

5  out of  5
rating by Marc Aquila
"I had an issue with the app on replacing insurance so I called Jeff Gannon's office and spoke with Will Earls and he had the problem solved within minutes. Thank you!"
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Jaron Simon

March 4, 2026

5  out of  5
rating by Jaron Simon
"Today I worked with Alisha Hardaway-Kinsey who helped me confirm insurance documentation. She was friendly, professional, and prompt in sending me what I needed. I also work with Ethan Steele and Joey Andreatta on a regular basis. They are always thorough and quick to respond, reliable, and consistent in their service. They have a great crew over at the Jeff Gannon office!"
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monica hardaway

February 27, 2026

5  out of  5
rating by monica hardaway
"Alisha Kinsey is so AWESOME!!!! She was so great at answering my questions and explained everything clearly. She was professional and made sure that I had all the information I needed before ending the call. Alisha is top notch !!!!"
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Brian Tomlinson

February 27, 2026

1  out of  5
rating by Brian Tomlinson
"I highly recommend asking to speak with Alisha Hardaway-Kinsey at Jeff Gannon's office if you decide to go with State Farm. She went above and beyond helping me with a vehicle claim recently. I do not recommend State Farm as an insurance provider. The vehicle ended up being a total loss and State Farm's non-negotiable offer was $3,000 short of a comparable replacement. State Farm has also denied a roof claim related to storm damage. I have spoke with several other families and they have had the same experience with State Farm not paying claims. This one star rating is not for the Jeff Gannon office/team members. They have no control over the claims portion."
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Michael Foley

February 25, 2026

5  out of  5
rating by Michael Foley
"A heartfelt thanks to Crystal Haigh for her professionalism, helpfulness and kindness in solving my problem concerning my insurance card."
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David Howard

February 25, 2026

5  out of  5
rating by David Howard
"I worked with Charma on insurance for my 92 yo mother. We were seeking homeowners, auto, and personal liability insurance. Charma was excellent. She provided detailed explanations of coverage for each type of insurance as well as options available. She was patient and had a positive and pleasant attitude. We were so impressed that not only did my mother switch her coverage to State Farm, I handed the phone to my brother who - with Charma's help - found better alternatives for his auto and renters insurance and so he switched to State Farm as well. We were very pleased!!"
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Rick Gagnard

February 25, 2026

5  out of  5
rating by Rick Gagnard
"I had a question on my home insurance renewal and Crystal Haigh was super in answering all my questions and took time to make a house reconstruction cost estimate, best service I ever received. I highly recommend Jeff Gannon State Farm insurance agency."
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Tom Larson

February 24, 2026

5  out of  5
rating by Tom Larson
"We hadn't reviewed our insurance with State Farm in years. Allison Fox did a thorough review & made some great suggestions that were implemented. Very satisfied with the visit!"
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Telya Birch

February 23, 2026

5  out of  5
rating by Telya Birch
"Alisha and Caroline are so sweet! 10/10 customer service."
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Jeff Cukier

February 21, 2026

5  out of  5
rating by Jeff Cukier
"Will Earls at Jeff Gannon is the best, from my home down to my motorcycle he has me covered. Respond quickly to phone calls and emails and Jeff Gannon's staff is right there when Will is not available. I might be paying a little more for insurance, but their service is worth it."
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Virginia Watson

February 20, 2026

5  out of  5
rating by Virginia Watson
"Kudos to Will Earls, thanks Will"
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Angie

February 20, 2026

5  out of  5
rating by Angie
"Charma is so wonderful and so is the entire staff! I have multiple policies with State Farm now and I am so happy with them!"
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Tony James

February 20, 2026

5  out of  5
rating by Tony James
"Allison Fox was incredibly helpful. I’d give her 6-stars if possible. I bombarded her with question-after-question and she was informative and graceful with me. Allison, bless you, your team, and your family!"
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Anthony Grose

February 19, 2026

5  out of  5
rating by Anthony Grose
"Ethan Steele is a really wonderful agent. He is very helpful and kind! He knows what he is talking about."
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Britt Grimsley

February 18, 2026

5  out of  5
rating by Britt Grimsley
"Crystal was so kind and helpful as always. Sent me everything I needed."
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Beverly Martin

February 18, 2026

5  out of  5
rating by Beverly Martin
"Allison Fix provided me excellent customer by adding a vehicle to my policy & helping me with a life insurance policy of $15,000. I would recommend her to help with all your insurance needs. Beverly Martin"
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Donald Gann

February 16, 2026

5  out of  5
rating by Donald Gann
"These guys are the BEST... Always looking out for me and my family. Charma is a pleasure to work with and is normally my go to person, but I have also worked with Allison and she is always very helpful and knowledgeable also. I have known Jeff and his family for years... GREAT people."
We responded:
"Thanks Donald. I’m thankful for the opportunity to work with your family. I will make sure the team gets to see your message. Jeff Gannon"
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DeeDee Bittner

February 14, 2026

5  out of  5
rating by DeeDee Bittner
"I’ve been a customer for years! This office is fantastic. Crystal didn’t just answer my policy question but proactively gathered and shared additional info for an upcoming car repair! Jeff and team are responsive, attentive and very professional. Highly recommend!"
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Tevin Fitzgerald

February 12, 2026

5  out of  5
rating by Tevin Fitzgerald
"Ethan Steele is amazing. He was so helpful with curating the perfect insurance plan for me!"