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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Fuller

March 13, 2026

5  out of  5
rating by Andrea Fuller
"Will Earls at Jeff Gannon State Farm is wonderful to work with. Very Very Helpful!"
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Brad Wolf

March 11, 2026

5  out of  5
rating by Brad Wolf
"Wendy has done a great job of taking care of me. I couldn't ask for more."
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Larry Wilbanks

March 9, 2026

5  out of  5
rating by Larry Wilbanks
"I needed some things explained and Ms. Alisha Hardaway-Kinsey was outstanding in the service she provided. Definitely above and beyond the call of duty. Thank you Alisha!"
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Marc Aquila

March 6, 2026

5  out of  5
rating by Marc Aquila
"I had an issue with the app on replacing insurance so I called Jeff Gannon's office and spoke with Will Earls and he had the problem solved within minutes. Thank you!"
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Jaron Simon

March 4, 2026

5  out of  5
rating by Jaron Simon
"Today I worked with Alisha Hardaway-Kinsey who helped me confirm insurance documentation. She was friendly, professional, and prompt in sending me what I needed. I also work with Ethan Steele and Joey Andreatta on a regular basis. They are always thorough and quick to respond, reliable, and consistent in their service. They have a great crew over at the Jeff Gannon office!"
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Michael Foley

February 25, 2026

5  out of  5
rating by Michael Foley
"A heartfelt thanks to Crystal Haigh for her professionalism, helpfulness and kindness in solving my problem concerning my insurance card."
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David Howard

February 25, 2026

5  out of  5
rating by David Howard
"I worked with Charma on insurance for my 92 yo mother. We were seeking homeowners, auto, and personal liability insurance. Charma was excellent. She provided detailed explanations of coverage for each type of insurance as well as options available. She was patient and had a positive and pleasant attitude. We were so impressed that not only did my mother switch her coverage to State Farm, I handed the phone to my brother who - with Charma's help - found better alternatives for his auto and renters insurance and so he switched to State Farm as well. We were very pleased!!"
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Rick Gagnard

February 25, 2026

5  out of  5
rating by Rick Gagnard
"I had a question on my home insurance renewal and Crystal Haigh was super in answering all my questions and took time to make a house reconstruction cost estimate, best service I ever received. I highly recommend Jeff Gannon State Farm insurance agency."
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Tom Larson

February 24, 2026

5  out of  5
rating by Tom Larson
"We hadn't reviewed our insurance with State Farm in years. Allison Fox did a thorough review & made some great suggestions that were implemented. Very satisfied with the visit!"
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Telya Birch

February 23, 2026

5  out of  5
rating by Telya Birch
"Alisha and Caroline are so sweet! 10/10 customer service."
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Jeff Cukier

February 21, 2026

5  out of  5
rating by Jeff Cukier
"Will Earls at Jeff Gannon is the best, from my home down to my motorcycle he has me covered. Respond quickly to phone calls and emails and Jeff Gannon's staff is right there when Will is not available. I might be paying a little more for insurance, but their service is worth it."
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Virginia Watson

February 20, 2026

5  out of  5
rating by Virginia Watson
"Kudos to Will Earls, thanks Will"
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Angie

February 20, 2026

5  out of  5
rating by Angie
"Charma is so wonderful and so is the entire staff! I have multiple policies with State Farm now and I am so happy with them!"
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Britt Grimsley

February 18, 2026

5  out of  5
rating by Britt Grimsley
"Crystal was so kind and helpful as always. Sent me everything I needed."
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Beverly Martin

February 18, 2026

5  out of  5
rating by Beverly Martin
"Allison Fix provided me excellent customer by adding a vehicle to my policy & helping me with a life insurance policy of $15,000. I would recommend her to help with all your insurance needs. Beverly Martin"
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Donald Gann

February 16, 2026

5  out of  5
rating by Donald Gann
"These guys are the BEST... Always looking out for me and my family. Charma is a pleasure to work with and is normally my go to person, but I have also worked with Allison and she is always very helpful and knowledgeable also. I have known Jeff and his family for years... GREAT people."
We responded:
"Thanks Donald. I’m thankful for the opportunity to work with your family. I will make sure the team gets to see your message. Jeff Gannon"
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DeeDee Bittner

February 14, 2026

5  out of  5
rating by DeeDee Bittner
"I’ve been a customer for years! This office is fantastic. Crystal didn’t just answer my policy question but proactively gathered and shared additional info for an upcoming car repair! Jeff and team are responsive, attentive and very professional. Highly recommend!"
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Tevin Fitzgerald

February 12, 2026

5  out of  5
rating by Tevin Fitzgerald
"Ethan Steele is amazing. He was so helpful with curating the perfect insurance plan for me!"
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Bryce Williams

February 6, 2026

5  out of  5
rating by Bryce Williams
"Charma Cripps was great in helping setup my policy. As a first time policy holder, she made the process simple and made sure I understood all parts of the process!"
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Barbara Huffaker

February 4, 2026

5  out of  5
rating by Barbara Huffaker
"Best down to earth caring people that I have ever been associated with. I highly recommend Jeff Gannon and his State Farm staff. Charma goes the extra mile every time with efficiency and love!"
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Ranae Nash

February 3, 2026

5  out of  5
rating by Ranae Nash
"Alisha Hardaway-Kinsey has been a pleasure working with. Quick and helpful! Thanks Clinda R Nash"
We responded:
"Glad to hear Alisha has been helpful. Thanks for your trust in our agency. Jeff Gannon"
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Debbie Hendricks

January 30, 2026

5  out of  5
rating by Debbie Hendricks
"Charma Cripps has been my agent. She is personaable, knowledgeable, and is very quick to answer questions with Insurance Information that I might need to know. She is GREAT!!"
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Donna Thomas

January 30, 2026

5  out of  5
rating by Donna Thomas
"Alisha was very helpful and knowledgeable. Love State Farm!!!"
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Jake McKinney

January 27, 2026

5  out of  5
rating by Jake McKinney
"Alisha was very helpful. Got me set up and was a very easy process. These guys are always fair and super easy to work with"
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Crystal Rush

January 22, 2026

5  out of  5
rating by Crystal Rush
"Ethan Steele is the best. Highly recommend their office!"