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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pinky Pinky

August 18, 2025

5  out of  5
rating by Pinky Pinky
"Ms Stephanie Johnson is incredibly helpful, understanding and patient. She helped me understand my own life insurance coverage and it’s importance to a family after unexpectedly losing my mother which had never had any. A lovely and caring young lady to say the least! Mr Will Earls is also a noteworthy gentleman within the office. His patience, his ability to follow through and his upstanding character are undeniable! He leaves no question unanswered and has an incredibly helpful spirit as well as a passion for helping people. Every desk holds a shining smiling face ready to help, from my personal experience. Jeff Gannon’s team is one of a kind in service and character which has given me peace of mind and I would recommend them to everyone!"
We responded:
"Thank you. We appreciate your business. I will definitely share the message with Stephanie as well. Jeff Gannon"
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alex jackovich

August 18, 2025

5  out of  5
rating by alex jackovich
"Will was awesome and very easy to work with. Highly recommend!"
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H Smith

August 14, 2025

5  out of  5
rating by H Smith
"It was a blessing to find state Farm, when I was looking for an alternative company to insure my son and myself for auto insurance. Caroline and Will have been so helpful and efficient regarding concerns and questions.Ethan provided excellent information about coverage so that I was able to get the proper coverage for an amazing rate! For excellent coverage at great rates, don't hesitate to give them a call!"
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Sylvia Carpenter

August 13, 2025

5  out of  5
rating by Sylvia Carpenter
"Thank you Angela Pierpaoli for excellent customer service!"
We responded:
"Thank you for your kind words! We're glad to hear that Angela Pierpaoli provided you with excellent customer service. We appreciate your feedback and are here to assist you anytime! Jeff Gannon"
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Alan Goin

August 10, 2025

5  out of  5
rating by Alan Goin
"Ashley Lawson did a wonderful job getting our auto documents ready for travel to Canada! Our son, a household driver on our auto policy, had a smooth ride through the border on his way to Montreal. Many thanks to Ashley on confirming Canada coverages and making the trip a smooth and seamless experience!"
We responded:
"Thank you for your thoughtful review! We're delighted to hear that Ashley Lawson provided excellent support in preparing your auto documents and confirming coverage for your son's trip to Canada. Ensuring a smooth and seamless experience for our clients is our top priority. We appreciate your trust and wish your son a safe and enjoyable journey to Montreal! Jeff Gannon"
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Eddie Jackson

August 3, 2025

5  out of  5
rating by Eddie Jackson
"Ethan was great made everything very quick and easy."
We responded:
"Thank you for your feedback! We're glad to hear that Ethan made the process quick and easy for you. We appreciate your trust and are here to help with any future needs! Jeff Gannon"
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Heather Kuester

July 30, 2025

5  out of  5
rating by Heather Kuester
"Excellent customer service! Thank you! Ashley Lawson"
We responded:
"Thank you for your wonderful feedback! We're happy to hear that Ashley Lawson provided you with excellent customer service. We appreciate your support and are here whenever you need us! Jeff Gannon"
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Zoe Mcbride

July 30, 2025

5  out of  5
rating by Zoe Mcbride
"Called for a quote and ended up securing a policy. Charma Cripps was super informative and answered all my questions. Great customer service!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Charma Cripps provided informative and helpful service, making the process smooth for you. We appreciate your trust in our agency. Jeff Gannon"
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baylie moore

July 28, 2025

5  out of  5
rating by baylie moore
"Thank you Ashley for making the process of transferring my out of state insurance policy to in state super smooth and fast!"
We responded:
"Thank you for your kind feedback! We're glad to hear that Ashley made your insurance transfer process smooth and fast. We appreciate your trust and are here to help with any future insurance needs! Jeff Gannon"
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Noelia Corral

July 16, 2025

5  out of  5
rating by Noelia Corral
"I had a great experience working with Ashley Lawson. She was incredibly helpful in getting me set up with my car insurance—knowledgeable, professional, and very friendly throughout the process. Highly recommend her!""
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Ashley Lawson provided you with knowledgeable, professional, and friendly service while setting up your car insurance. We appreciate your trust and look forward to assisting you with any future insurance needs!"
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Tawna Poe

July 15, 2025

5  out of  5
rating by Tawna Poe
"I needed some changes made to my car insurance, and Ashley Lawson was quick to make those changes and promptly notified me when those changes were completed! Top notch customer service!!"
We responded:
"It sounds like you had a great experience with Ashley Lawson handling your car insurance changes! If you need any further assistance with your insurance or have questions about coverage, feel free to ask. We're here to help!"
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Tina Cartwright

July 15, 2025

5  out of  5
rating by Tina Cartwright
"Ashley Lawson is the best insurance agent around! Amazing staff at State Farm!!"
We responded:
"That is strong Tina. Thank You!"
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Ragin Patel

July 3, 2025

4  out of  5
rating by Ragin Patel
"Helpful when needed!!!"
We responded:
"Thank you for your feedback! We're happy to hear that we were helpful when you needed us. If there's anything else we can assist you with, please don't hesitate to reach out! We want to earn that 5th Star from you. Jeff Gannon"
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Robert Overall

June 27, 2025

5  out of  5
rating by Robert Overall
"This is the third Google review that I have EVER left. Will helped me with an issue in UNDER 7 MINUTES. I tried the national offices and was on the phone for 44 MINUTES with no resolution. Hooray for Will!!! He's my goto guy now. Stay local. Stay with our neighbors. Lebanon local."
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Will was able to resolve your issue quickly and efficiently—under 7 minutes is impressive! Your support for staying local means a lot to us. We'll be sure to pass along your kind words to Will. Thanks again for choosing us and for being part of the Lebanon community!"
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Kenny Lakits

June 26, 2025

5  out of  5
rating by Kenny Lakits
"Dalton was great, very informative meeting and conversation. Learned some new things about protecting ourselves that we were unaware of. Feel great about switching to State Farm."
We responded:
"Thanks Kenny. We appreciate your trust in our office. I will make sure Dalton gets to review your message. Let us know if we can help in any way. Jeff Gannon"
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Harlequine Clay

June 16, 2025

5  out of  5
rating by Harlequine Clay
"Charma Cripps is fabulous! She has helped me with many insurance things and is very patient, thorough and helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Charma has provided you with excellent service and support. We strive to ensure that our clients feel informed and confident in their insurance choices, and it's wonderful to know that Charma has made a positive impact on your experience. If you have any more questions or need further assistance, please don’t hesitate to reach out!"
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Steven Gassaway

June 13, 2025

5  out of  5
rating by Steven Gassaway
"Dalton White was very helpful and informative with informing me of my policy options. I am happy with my new coverage."
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Dalton was helpful and informative in guiding you through your policy options. It's great to know that you're happy with your new coverage! If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help! Jeff Gannon"
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Stephanie Davis

June 12, 2025

5  out of  5
rating by Stephanie Davis
"Charma gave me good news today on our move and our lower rate on our car policy. She was very sweet and professional. Thanks to Charma, she's the best."
We responded:
"Stephanie we appreciate the opportunity to work with you. I will be sure to share your message with Maia. Thank You."
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stephanie stavinoga

June 6, 2025

5  out of  5
rating by stephanie stavinoga
"Wonderful team to work with! They worked diligently to provide us with the best rates and resources! So glad to have found them."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team. We take pride in working diligently to find the best rates and resources for our clients. It's great to know that you’re glad to have found us! If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We look forward to continuing to work with you! Jeff Gannon"
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Nikki Elkins

June 3, 2025

5  out of  5
rating by Nikki Elkins
"I have been with Jeff Gannon for many years. I have worked very closely with Wendy over the years and she has always been polite, quick to respond and professional along the way. If I ever have any questions she get back in a timely manner! Today was no different when I messaged her that I needed to add a new car to my policy. She is absolutely a jewel!"
We responded:
"Thanks Nikki. We appreciate you. I like what you did there with adding jewell to the review. Wendy Jewell will so appreciate the kind words."
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lauren gentry

May 30, 2025

5  out of  5
rating by lauren gentry
"Sharma is Great! And helped me get my renters insurance so quick and easy highly recommend!"
We responded:
"Lauren thanks for the review and thank you for your business. Jeff Gannon"
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HL Edwards

May 14, 2025

5  out of  5
rating by HL Edwards
"My guy Dalton gave me a lesson in insurance. Dalton told me about life insurance, car insurance, and renters insurance. I was able to combine and saved a bundle. Dalton was patient with the questions that I ask. I also felt like he did not give me the runaround and gave me FACTS! He did not try to upsell me on anything that I didn’t need. Save me a ton of cash. Now my baby is covered from head to toe… And the great part about it, at a affordable price. I am pretty sure that Jeff and the rest of the staff do a great job, but Dalton knocked it out of the park for me!"
We responded:
"Thanks for your business and trust in us. Looking forward to building a great relationship. Jeff Gannon"
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Atlas 778

May 13, 2025

5  out of  5
rating by Atlas 778
"Dalton was fantastic yall needa give this man a raise 👏🙌"
We responded:
"Thanks for the feedback. I’m positive Dalton agrees with you. Glad you appreciate his service and thank you for your business. Jeff Gannon"
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Nina Redenius

April 22, 2025

5  out of  5
rating by Nina Redenius
"I enjoyed talking to Angela D. Pierpaoli. Not only was she fast and efficient with my request/needs, she was very personable and a pleasure to do business with!"
We responded:
"Thanks Nina. Glad to hear Angela is taking care of you. Jeff Gannon"
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Phuc Nguyen Kim

April 18, 2025

5  out of  5
rating by Phuc Nguyen Kim
"Charma is the best!"
We responded:
"Thanks for the message. I will make sure to share with Charma. Jeff Gannon"