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Customer Service Representative - State Farm Agent Team Member

Full Time in Mount Juliet, TN

Join Jeff Gannon’s Award-Winning State Farm Agency Where Your Growth is Our Priority
Are you ready to be part of a dynamic team that not only excels in the insurance industry but also prioritizes your personal and professional growth? Jeff Gannon, an esteemed State Farm Agent with a legacy of excellence, is expanding his high-performing team. Our mission is clear to help people manage everyday risks, recover from the unexpected, and achieve their dreams.
Why You’ll Thrive with Us
As a Customer Service Representative at Jeff Gannon’s agency, you’ll play a crucial role in creating exceptional client experiences. Your attention to detail, commitment to customer service, and genuine desire to help others will make you an invaluable asset. Here, you won’t just have a job—you’ll have a career filled with opportunities to enhance your skills and advance your career.
What Sets Jeff Gannon’s Agency Apart
  • Commitment to Your Growth Jeff Gannon is dedicated to your professional development. With over 20 years of experience and a track record of excellence, Jeff provides the mentorship and resources you need to excel. From acquiring licenses to mastering sales and customer service, you’ll build a strong foundation for a successful career.
  • Exceptional Work Culture Our agency is more than just a workplace; it's a community. We’re proud to be ranked in the top 3% of State Farm agents nationwide and to have been named the Top Insurance Agency in Wilson County for four consecutive years. Our team of nine members brings over 82 years of collective experience, and we celebrate every achievement together.
  • Career Advancement We believe in promoting from within and offer numerous opportunities for career growth. Whether you're looking to develop your skills or aspire to own your own business through our Agent Aspirant Program, your career path is as ambitious as you are.
Key Responsibilities
  • Build and maintain strong customer relationships.
  • Deliver prompt, accurate, and friendly service for inquiries regarding insurance availability, coverages, policy changes, claims, and billing.
  • Educate customers about insurance options through a needs-based review process.
  • Use excellent communication skills to meet customer needs and support business development.
What We Offer
  • Competitive Compensation Earn between $30,000 and $50,000 annually, with the potential to exceed this range through our salary plus commission system.
  • Comprehensive Benefits Package Including Simple IRA, health coverage with a monthly stipend, paid time off, and licensing reimbursement (after 3 months).
  • Growth Potential Access valuable work experience, career advancement opportunities, and our Agent Aspirant Program.
  • Supportive Environment Work hours are Monday-Friday, 8:30 AM – 5:00 PM, in our Mount Juliet and Lebanon, TN offices.
About Jeff Gannon’s Agency
Jeff Gannon’s State Farm Agency has a storied history of success and community involvement. Before establishing his agency in 2007, Jeff trained agents across the country and has since been recognized among the top State Farm agents nationwide. A proud local, Jeff and his team are deeply invested in the community, offering personalized service and support that goes beyond insurance.
Community Impact
Our clients rave about our dedicated service “Jeff Gannon's office is amazing! We've been using them for years, and they are always super helpful. A great choice for your insurance needs.” “Jeff’s team, especially Crystal, feels like a constant in our lives, celebrating milestones and finding ways to save us money.” “I switched to State Farm a few years ago, and they’ve been proactive and attentive, saving me money and managing my insurance needs expertly.”
Ready to Make a Difference?
If you’re looking for a career where you can grow, thrive, and contribute to a team that values your skills and ambitions, apply today and discover how you can become a vital part of Jeff Gannon’s State Farm Agency.
Compensation $30,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none