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Customer Service Representative - State Farm Agent Team Member

Full Time in Mount Juliet, TN

Responsive recruiter
Join Our Awesome Team!
Are you ready to kickstart a rewarding career that makes a real impact? Jeff Gannon, an award-winning State Farm Agent, is on the lookout for passionate individuals to join our team! Our mission? Helping people navigate everyday risks, bounce back from the unexpected, and achieve their dreams. Here, you won’t just contribute to our success—you’ll grow personally and professionally.
Why You’ll Love Working Here
As a Customer Service Representative, you’ll be at the heart of creating amazing client experiences that fuel our agency's growth. Your attention to detail, top-notch customer service skills, and genuine desire to help others make you the perfect fit. Join us to enhance your career while making a difference in your community!
What We’re Looking For
We want customer-focused, empathetic team players who are ready for a rewarding challenge. If you’re driven and have a knack for sales, you’ll find tons of growth opportunities with us! Here’s what you need to succeed
  • Ability to obtain Property & Casualty and Life & Health Licenses
  • Stellar communication skills (written, verbal, and auditory)
  • Self-motivated with a strong commitment to customer service
  • Skill in connecting with customers, answering questions, and anticipating their needs
Key Responsibilities
  • Build and maintain strong customer relationships, following up as needed
  • Provide friendly, accurate customer service on insurance inquiries, eligibility, coverages, policy changes, claims, and billing
  • Educate customers on their insurance options with a needs-based approach
  • Use your communication skills to meet customer needs while driving agency growth
What We Offer
  • Simple IRA Secure your future with our retirement savings plan.
  • Health Coverage Enjoy health benefits with a monthly stipend to support your well-being.
  • Competitive Salary & Commission $30,000 - $50,000 per year, with high earnings potential based on your performance.
  • Paid Time Off (PTO) Generous vacation and personal/sick days to recharge.
  • Valuable Experience Get hands-on experience in a thriving agency environment.
  • Growth Potential Opportunities for advancement and our Agent Aspirant Program for those interested in business ownership.
Office Hours
Monday-Friday, 8:30 AM – 5:00 PMOffices located in Mount Juliet and Lebanon, TN
How We Elevate YOUR Skills
At Jeff Gannon’s State Farm Agency, you’ll gain valuable licenses in Property & Casualty and Life & Health Insurance, and develop your sales and customer service skills. We focus on intentional goal setting and team-building to help you establish successful habits for your career and personal life. Your growth is our priority, and we’re committed to expanding your skills and knowledge.Community Recognition Here’s what our community has to say about working with our agency
  • “Jeff Gannon's office is amazing! We've been using them since we moved here 10 years ago and they are always super helpful with my personal and business insurance. My contact is usually Crystal and I'm very grateful for everything she does!”
  • “If your looking for someone who can feel like a constant in your life, It's Jeff. A member on his team, Crystal, will really get to know you, celebrate holiday's, remember your families birthday's, and other stuff like when your policy is due to renew. ) She'll find everyway possible to save you money. Jeff's staff is happy and like Crystal, remain loyal to him and the services they provide. A great choice when choosing to do such important business with someone.”
  • “I’m very pleased with State Farm and happy that I switched to them a few years ago. They have taken care of all my insurance needs. They’re proactive with me as well. I got rid of a car and forgot to call them but they called and asked about it and removed it for me. Not to mention the money I’ve saved over the years. The Mt. Juliet TN office is top notch and on top of their game. Highly recommend them.”
Ready to Make a Difference?
If you’re excited about supporting your community and helping others, apply today to join our dynamic team at Jeff Gannon’s State Farm Agency. Together, let’s create positive experiences for our clients while building rewarding careers!
Compensation $30,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none